FAQ

Frequently Asked Questions

We’ve compiled a list of answers to common questions.

What is Mobius MD?

Mobius MD is the medical workflow company. Our entire focus is medical efficiency and innovation through EMR-connected software. We believe that mobile technology, properly utilized, can improve patient safety, reduce patient and provider costs, increase clinical efficiency, and change healthcare for the better.

How secure are your apps?

Our apps exceed the standards specified by HIPAA and HITECH, the major medical legislation governing data security in the U.S. healthcare industry. You can sleep soundly knowing your patient data are safe no matter where and when you access Mobius. All private health information received, transmitted, maintained, or created is handled with 256-bit encryption using the Advanced Encryption Standard (AES). Protected health information is never stored in an unencrypted state. Furthermore, our software contains additional security mechanisms. Those mechanisms include a secondary passcode for access, keeping our data separate from other apps coexisting on a mobile device. Password security and strength is enforced and repeat app access during a given user’s session necessitates re-authentication via passcode. Access to PHI is audited and tracked. All of our employees have completed HIPAA-compliance training and their job descriptions necessitate a continual mindfulness of the sensitivity of PHI. Finally, we are audited by an independent 3rd party, HITRUST, to ensure we conform to the rigid standards expected and required for modern medical software. Don’t hesitate to reach out if you have any questions about our independent audit.

I downloaded Mobius Clinic, but I cannot log in.

Using our apps made for athenahealth requires us to establish a secure connection with your EMR vendor. To get started with Mobius, simply send us a message and we can get the ball rolling right away. You’ll be up and running in no time, flat.

Which smartphones and tablets are compatible with Mobius products?

We’re compatible with Apple iPhones, iPod Touches, and iPads that are running iOS 12.0 or later.

What does Mobius mean?

A mobius is a continuous, geometric surface, where all the surfaces are completely connected due to its unique spiral pattern. Mobius adopts the name “Mobius” because we enable a continuous, quality connection between you, your practice, and your patients.

Can’t find what you need? E-mail us at info@mobius.md

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